Nancy Hendrickson

Want to hear something just a *bit* crazy from my friend (and incredible copywriter) Derek Franklin?

Here goes…

Today may be the day to:

* Put your entire collection of copywriting books up for sale
  on eBay
* Cancel your plans to attend that annual copywriting seminar
* Turn your stack of copywiting DVDs into drink coasters
* Clean your browser of every last copywriting blog, article,
  and site you’ve bookmarked over the years

Have I lost my mind, you ask?

I had the opportunity yesterday to sit in on a 90-minute presentation by Sandy Carter, an IBM VP who spoke about social media marketing.  I wanted to share some of my take-away gems (hint, the biggie is at the bottom):

• Marketing 2.0 is a combination of social media and traditional marketing channels
• The “secret sauce” is the right mix of of marketing venues, all dependent on your goals
• In a poor economy, you can move customers through the buying cycle faster
• It’s critical to monitor and respond to buzz about you or your business
• Look for opportunities to provide a human face to your brand
• Look for opportunities to interact with your audience
• Companies need to focus on loyalty to customers
• You statisticians this is huge for you: track what’s valuable, not what’s measurable

All valuable – - but what really hit home for me was the same thing I’ve been telling you for months – - it’s all about relationship building.  Ms. Carter said we’re moving away from the concept of B2B and B2C.  What’s really happening is P2P . . . . . PERSON TO PERSON.  (was nice to get validation from a Big Blue VP!)